In the service management space, you need to be competitive both in terms of service levels and price. In order to have the upper-hand on your competitors an effective service management solution is essential to control every element of service work, from planned and preventative maintenance through to reactive and call-out work.
NAVservice is a fully integrated system that will allow you to streamline and revolutionise how you manage your service activities. Powered by Microsoft Dynamics NAV, the system is a complete end-to-end field service management solution enabling you to effectively and efficiently manage every aspect of your business including customer SLA's, engineers scheduling, service call completion and invoicing. Key functionality includes:
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"A cool feature of Xperience's solution is the integrated drag and drop planning tool. Calls can be sent straight to the planner so that we can easily send them to the engineer with the right skills who's in the right place"
John Mooney, Finance Director at Clark ContractsRead Case Study
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Paisley-based construction company Clark Contracts was founded in 1978 and it has grown into one of Scotland's leading contractors, employing almost 200 people.READ THE CASE STUDY