Service Management Software Benefits

Our service management software, NAVservice, delivers the tools you need to gain greater control of your service operations.
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Benefit from an ERP solution built on Microsoft Dynamics NAV and designed specifically for service and facilities management. Giving your business the tools you need to maintain a strong financial future.

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The following are some of the key benefits of our Service Management Software, NAVservice:

service management software

Single Fully Integrated ERP, Service Management and HR Solution - NAVservice is more than just service management software. It is built on Microsoft Dynamics NAV which is an ERP solution used by over 102,000 organisations worldwide. You'll have all benefits of the leading ERP solution together service and HR modules to meet your specific needs.


Eliminate Manual and Duplicated Processes to Reduce Costs and Improve Cashflow – with all data being held in a single system and all processes being automated, the requirement for spreadsheets, paper service call sheets and whiteboards can be eliminated. Invoicing of contracts and service calls can be automated. The quicker that work is invoiced the quicker you'll get paid!

facilities management software

Streamlined Operations – NAVcontracts removes the need for paper-based service sheets, customer signatures and the manual pricing of calls. With all activities completed digitally, including, risk assessments, health and safety checklist and  signature capture, invoicing can be automated speeding up billing processes and improving cashflow.

Microsoft Dynamics NAV

Improve Utilisation and Resource Management – Better management of resource results in increased utilisation. With a drag and drop planning board and live updates from on-site engineers work can be scheduled more efficiently, travel times reduced and reactive calls allocated to the the engineer that has the time, the skills and who is in the right place to complete the call.

Service Operations Software

Increased customer satisfaction – NAVcontracts gives your workforce the tools to exceed customer expectations and deliver an excellent customer experience. Wait times are reduced, SLAs are met and onsite processes are slick with advanced mobile capabilities. Customers can also be give web access to log calls and view service history.

Xperience Dynamics Software

Extensive Business Intelligence and Reporting - Timely and accurate information is essential to success. Run detailed reports at the click of a button on different variables ensuring you have business intelligence to make informed decisions.

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  • Service Contracts
  • SLA Management
  • Service Sites
  • Equipment Register
  • Graphical Resource Planner
  • Planned and Reactive Maintenance
  • Van Stock Replenishment
  • Integrated Invoicing
  • Full Mobile Capabilities

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This quick read takes a deep dive into ‘The Expectation Gap’ of why customers and resellers differ on what a n ERP project looks like and how you can overcome these differences. [customform form="ebook-the-erp-expectation-gap" text="Read The eBook" type="1"]

Need Mobile Functionality?

Send calls and jobs to remote workers with NAVmobile. Our fully integrated mobile solution can help you speed up reporting and billing, removing the need for paper-based job sheets.

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Clark Contracts

Leading Construction Firm, Clark Contracts has grown into one of Scotland's leading contractors, employing almost 200 people with the help of NAVcontracts and NAVserivce.

Clark Contracts

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